You're right, I'm not a prisoner here. But just because that's true for me, doesn't mean it's true for all the other wardens. Some of them may have come here from circumstances as dire as yours - life and death. You don't know what other people have been through, unless you take the time to know them.

[ He smiles faintly, and gestures at Theo's new suit. ]

Asking someone's favorite color can be a good place to start.